Evidence-based product support and the cultivation of a community of learners

While consumers adopt technological solutions based on their perceived usefulness, continued use of those products often depends on the support customers receive as they initially use the product, and when they run into problems or complex uses. Traditional support models (e.g., call centres) are often costly and only somewhat effective. The current proposal outlines research […]

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Measuring and quantifying mobile user quality of experience

The objective of this research is to develop an on-device, quality of experience (QoE) measurement suite, for Android based mobile devices. As mobile devices become the predominant method with which the world accesses the internet, it becomes increasingly important to understand the complex interaction between applications, mobile OS’s, the networks they run on, and the […]

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Investigate machine learning algorithms to develop anomaly detection methods

The industry partner, Metafor is developing a new class of IT system management solution. As part of this project, Metafor is building a product feature that monitors computer and network activities and looks for signs of anomalies. This is an important problem as anomalies are usually associated with abnormal user or system behaviors that can […]

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AWE technology development project – the virtual history of Fort York

Divani’s AWE Augmented Reality product is expected to assist Fort York to create a more engaging experience for the attraction’s 100,000 annual visitors. By combining the historical value of Fort York with the immersive experience of AR, the organization will be able to increase revenue to assist with its financial goals. Divani Films is expected […]

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Green Sustainable Telco Cloud part II

Bringing cloud computing from the Internet domain to Next Generation Networks (NGN) in order to provide Telco cloud services will leverage the use of NGN, reduce costs and create many value-added services. It is therefore becoming critical for world-class carriers, like Bell and Telus, to adopt a cloud-based communications model. However, unlike public Internet clouds, […]

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Seamless video wall display software

Poster Digital Networks is a startup Ontario company seeking to install an architectural video-wall display having a large and continuous viewing area. Ruben Barbosa of Poster Digital Networks has extensive display experience in installing and maintaining displays in professional commercial venues. Requirements of a suitable display include high resolution, ease and convenience of calibration, and […]

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Software for prediction of postoperative atrial fibrillation following bypass surgery

The problem of accurately predicting the onset of sustained postoperative atrial fibrillation (AF) in patients undergoing coronary artery bypass grafting (CABG) remains open. Investigators have reported many clinical indices currently associated with postoperative AF following CABG. Contemporary machine learning techniques are well-suited to recognizing underlying trends in ‘training’ data consisting of several labeled examples, and […]

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Privacy analysis of mobile analytics

Many companies require the gathering of user behavioural data from mobile devices and device applications in order to: i) improve their products, ii) monitor their systems, iii) engage in targeted marketing, etc. Significant privacy concerns exist with the measurement and storage of such data. In general, existing research highlights that data anonymization can be insufficient […]

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Extended Cloud Computing and Applications to April 2014

This Mitacs-Accelerate program will support a internships for graduate students in the areas of services and applications using next generation communications, Internet, and cloud computing. The interns will be placed in Canadian telecom and networking providers and vendors and will undertake research projects defined jointly with these partners. The program will prepare graduates to work […]

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Realistic and high-performance rendering

State-of-the-art computer graphics technology allows for the generation of images and animations that border on photo-realistic quality; however, this level of fidelity is often reserved for feature-film productions where the time budget is much more flexible. In the case of interactive graphics, such as approaches that are used in video games, similar demands are made […]

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