National Review Service ULQA Benchmarking Study

National Review Services is the RCMP policy centre responsible for the Unit Level Quality Assurance (ULQA) program. National Review Services, as a unit within the Internal Audit function of the RCMP, maintains the intention to remain “best in class” within quality assurance programs in government and the Canadian police universe. National Review Services requires a comparison of the ULQA system with quality assurance systems currently accepted in the private and police sectors. This comparison will allow National Review Services to determine if the direction of the ULQA program should remain as is, or if should be modified and in what direction.

Faculty Supervisor:

Dr. Wendy Cukier

Student:

Erin Barkel

Partner:

Royal Canadian Mounted Police

Discipline:

Computer science

Sector:

Legal

University:

Ryerson University